Synic Holdings Inc. (doing business as heymate!™) Online Ordering Terms & Conditions

Last Updated: December 6, 2023

Welcome to heymate!™. Please take a moment to review our Online Ordering Terms & Conditions. These terms govern your use of our online ordering services and outline the rights, responsibilities, and limitations associated with the use of our platform. By using our services, you agree to comply with these terms.

1. Account Creation and Security:

   1. Account Information:

      • To use our online ordering services, you may be required to create an account and provide accurate and up-to-date information.

   2. Security:

      • You are responsible for maintaining the confidentiality of your account credentials and notifying us immediately of any unauthorized use or security breaches.

2. Ordering and Transactions:

   1. Order Placement:

      • By placing an order through our platform, you confirm that you have read and agree to these Terms & Conditions.

   2. Transaction Information:

      • We may collect and store transaction information, excluding payment details (see Section 3).

3. Payment Information:

   1. Payment Processing:

      • We securely use the third-party payment processor, Stripe, Inc. (“Stripe”), for payment transactions. We do not store or handle your payment information directly.

   2. Payment Security:

      • Your payment details are encrypted and processed securely by our payment partner, Stripe.

4. Data Privacy:

   1. Personal Information:

      • We collect and use personal information in accordance with our Privacy Policy. Please review our Privacy Policy for details on how we handle your data.

   2. Marketing Communications:

      • We do not use your information for marketing communications. However, we may send order-related notifications.

5. Delivery and Addresses:

   1. Delivery Information:

      • We will store your delivery address for deliveries and share it with our courier partner, Uber Inc..

   2. Accuracy:

      • It is your responsibility to provide accurate delivery information to ensure timely and successful deliveries.

6. Modification and Termination:

   1. Platform Changes:

      • We reserve the right to modify, suspend, or terminate our online ordering platform at any time without prior notice.

7. Governing Law:

   1. Legal Jurisdiction:

      • These Terms & Conditions are governed by the laws of British Columbia and the laws of Canada applicable therein. Any disputes shall be subject to the exclusive jurisdiction of the courts of British Columbia.

8. Limitation of Liability:

   1. Use "As Is":

      • Our online ordering platform is provided on an "as is" basis. We make no representations or warranties regarding its reliability, accuracy, or availability.

   2. Liability Exclusion:

      • We shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising out of or in connection with your use of our online ordering services.

   3. Third Parties:

      • You acknowledge that we are an ordering service and that we are not responsible or liable for the actions of third parties including restaurants and delivery services.

9. Acceptable Use:

   1. Lawful Conduct:

      • Users agree to use our online ordering services in compliance with all applicable laws and regulations.

10. Changes to Terms:

    1. Updates:

       • We may update these Terms & Conditions from time to time. The most current version will be posted on our website, and your continued use constitutes acceptance of any modifications.

If you have any questions or concerns about our Online Ordering Terms & Conditions, please reach out to us at +1 (604) 283-6816. Thank you for choosing heymate!™ for your online ordering needs!

By using our online ordering services, you acknowledge that you have read, understood, and agree to the terms outlined above.